When you place an order with us, we request your name, billing address, shipping address, credit card information, email address and phone number. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties.
We use the information only for the limited purposes of processing your orders and updating our customer file.
We do not share your private information with any third parties.
Most orders placed will ship within 24 business hours from the time submitted. Depending on the items ordered, your order will ship via USPS Priority Mail or UPS Ground.
If we are out of stock on any item(s) ordered, those items will be automatically placed on back order and will ship as soon as they are available.
If an item is on back order for more than 60 days, we will contact you prior to shipping the item.
We may cancel an item and issue a refund if the item is not expected to be available in the future. We will contact you via phone or email to inform it has been canceled.
If we discover an issue, or have a question, regarding your order, we will contact you prior to shipping your order.
All returns will be subject to restocking fees, up to 20%, being deducted from any refund.
Any item returned must be in same condition it was shipped.
All returns must be received within 30 days from the invoice date. No refunds for shipping charges will be issued.